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Assessing the factors of mother’s dissatisfaction with labor and delivery care procedure in educational and non-educational hospitals in Tabriz

Somayyeh Naghizadeh, Azita Fathnejad Kazemi, Mehdi Ebrahimpour and Faride Eghdampour

This descriptive comparative study is done on 270 childbirth mothers who were admitted in Alzahra, Taleghani and 29 Bahman hospitals in Tabriz. For data collection, a questionnaire was used to measure the factors of mothers’ dissatisfaction with physical cares, training and information provided to the mothers, ethical and emotional supports during labor and delivery. the most important factors of dissatisfaction during labor include lack of introducing different caretakers and available possibilities and manner of using them, lack of doing actions for reducing the childbirth pain, lack of explaining about uterine contractions and progress of delivery. The mothers’ dissatisfaction during delivery was more than labor. The most important factors of dissatisfaction in delivery were related to lack of soothing and hugging the mother during labor, not being allowed to choose the midwife among different caretakers and not gripping the mother’s hand during delivery. The mothers’ dissatisfaction with labor and delivery care and supports was significantly different among educational and non-educational hospitals (p≤0.05).

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