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Development of standards for accreditation of primary care services in Indonesia

Yodi Mahendradhata, Adi Utarini, Tjahyono Kuntjoro

This paper is a report of a process we undertook to develop standards for accreditation of primary care mservices in Indonesia. The process consisted of an appraisal of published standards and convening meetings of stakeholders to discuss and agree the standards for use in Indonesia. A literature review informed the process. The evaluation exercise consisted of assessment of the ‘structure, process and outcome’. Lack of patient involvement was identified as a key omission. Other critical areas that need to be addressed before the standards can be recommended for wide scale dissemination and implementation were also identified.